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Privacy Policy

At Yatra by Gandiv, we respect your privacy and are committed to protecting your personal data.

Last Updated: 07-09-2025

1. Information We Collect

  • a) Personal Information: Name, email address, phone number, location and address (for bookings or business registration), government ID (for verification, if required), payment details (via third-party secure gateways).
  • b) Non-Personal Information: Browser type, IP address, device information, usage data (pages visited, time spent, interactions).
  • c) User-Generated Content: Reviews, comments, listings, uploaded media (images, forms, etc.).

2. How We Use Your Information

  • Process bookings for safaris, guides, museums, etc.
  • Provide personalized experiences and local recommendations
  • Display and manage business listings and job opportunities
  • Send newsletters and updates about Rajpipla
  • Improve website functionality and performance
  • Ensure user authenticity and safety
  • Enable AR/VR features based on location and preferences

3. How We Share Your Information

  • Government agencies (for verified schemes and support)
  • Business owners (only if you interact with their listings)
  • Third-party providers (payment gateways, hosting, analytics, e.g., Razorpay, Firebase, Supabase)
  • Law enforcement, if required by legal obligation
  • We do not sell your personal information to any third party.

4. Cookies & Tracking

  • Remember your preferences
  • Analyze website traffic and performance
  • Customize content based on your region and interests
  • You can modify your cookie preferences through your browser settings.

5. Data Security

We use encryption, access control, and secure infrastructure to protect your data. However, no method is 100% secure—use our platform at your own risk.

6. Children’s Privacy

Our services are not directed to children under 13. If we learn that we have collected data from a child without parental consent, we will delete it immediately.

7. Third-Party Links

Our platform may include links to third-party websites (e.g., government portals, local businesses). We are not responsible for their privacy practices.

8. Your Rights

  • Access or update your data
  • Request data deletion
  • Opt out of marketing emails
  • Withdraw consent
  • You can exercise these rights by contacting us.

9. Changes to This Policy

We may update this policy from time to time. We encourage you to review it periodically. Changes take effect immediately upon posting.

10. Contact Us

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